Do you want to experience
everything in winter?
Then come to Benecko!

LIFT OPERATORS’ INSTRUCTIONS

1. Each person transported must have a valid ticket.
2. By purchasing a ticket, transport participants undertake to comply with the instructions, recommendations, restrictions and regulations contained in the transport rules (which may vary from one transport facility to another).
3. In the event of a violation of the transport and commercial conditions, the operator is entitled to exclude the ticket holder from transport and to cancel the ticket.
4. Ticket holders are obliged to present their tickets for inspection to the sports complex staff, the Police of the Czech Republic or the municipal police upon request.
5. Child/senior tickets are valid for children up to and including 11 years of age and persons over 65 years of age.
6. The ticket offices are open a quarter of an hour before the start and until the end of the lift and cable car operating hours.
7. Time tickets for 2 or more days include night skiing. Evening skiing can be cancelled on the given day if the weather is bad.
8. Point and individual tickets are valid for the entire winter season in which they were purchased.
9. 2- and 4-hour time tickets are valid for the day on which they are purchased (unless otherwise specified during the purchase) and their validity starts once you pass through the turnstile for the first time.
10. All tickets are transferable except for whole-season tickets. These are issued with the name and current photo of the holder, who signs Instructions on its use upon purchase.
11. Do not expose tickets to excessive heat and magnetism. Especially the effect of a mobile phone (in your pocket).
12. The operators reserve the right to reduce prices against the price list depending on operating conditions, weather conditions and in case of promotions.
13. Please report payment of tickets by credit card in advance at designated ticket offices.
14. The operator reserves the right to close the transport facility in the event of bad weather, excessive wind speed, power failure.
15. Compensation for one-day and multi-day tickets (except for whole-season ski passes) is provided when all Benecko Ski Resort facilities (ski lifts and cable car) are stopped at the same time for more than 2 hours due to bad weather, excessive wind speed, storm, technical failure or power failure. In such an event, the reimbursement of the fare shall be provided in the form of a voucher corresponding to the value of the one-day ticket.
16. The reimbursement of the fare for 2-hour and 4-hour tickets is provided when all Benecko Ski Resort facilities (ski lifts and cable cars) are stopped at the same time for more than 2 hours due to bad weather, excessive wind speed, storm, technical failure or power failure. In such an event, the reimbursement of the fare shall be provided in the form of a voucher corresponding to the value of the originally bought ticket.
17. Sledging and bobsledding on the slopes when the ski lift is being operated and walking on freshly treated slopes is forbidden.
18. Parents are responsible for their children!!!